At Home With Raquel Zamora
We’re with Raquel at the foot of Sierra Blanca, where she currently resides.
How long have you lived in this wonderful house?
We came to live here shortly after the birth of my second son, Iker, who would have been 2 months old at the time. That was at the beginning of 2006, but it seems like yesterday… And now Iker will be 14 years old on his next birthday. The truth is that we really enjoy our house, we like to make the most of family moments and share everything that’s happened to us during the day, as we’re a very close family. We love to laugh and do fun things.
What is the daily life of a great businesswoman like? In other words, how do you combine work with family life?
Running several businesses is very complicated, and precisely because of this, when I realised I couldn’t coordinate everything, I chose to integrate my children into my work projects in some way, balancing our work with their school assignments. We’ve made them part of our firms. It’s been a positive experience for them, learning how difficult it is to achieve things, and the satisfaction that comes from being able to work in something you’re passionate about.
What are your expectations for 2020?
For 2020 there is already talk of an economic slowdown, and that type of message generates uncertainty and fear. For me, any message to that effect is a new professional challenge. For 2020 and the years that follow, what I do have clear is that I want to commit to innovation and invest in talent, always adapting the business strategy to the current market. As I always say: «Love what you do». These are my expectations.
«A woman who stays at home taking care of her children is neither a better nor a worse mother than the one who decides to fulfill their professional dreams. The important thing is what you convey to them with each of your actions»
What are your expectations for 2020?
For 2020 there is already talk of an economic slowdown, and that type of message generates uncertainty and fear. For me, any message to that effect is a new professional challenge. For 2020 and the years that follow, what I do have clear is that I want to commit to innovation and invest in talent, always adapting the business strategy to the current market. As I always say: «Love what you do». These are my expectations.
«For 2020 and the years that follow, what I do have clear is that I want to commit to innovation, and invest in talent, always adapting the business strategy to the current market, without ever losing enthusiasm»
How do you see the outlook for Marbella?
I believe we’re coming into a new golden age for Marbella, more sophisticated and cosmopolitan, more discreet and somewhat removed from the spotlight of the tabloid press. It continues to be a retreat where celebrities of all kinds (artists, athletes, celebrities, but also members of the European royalty or Arab sheiks) come to rest and have fun. A modern, renewed Marbella, which still has a reputation for its international events, such as Starlite, or the many charity galas that are held in summer, as well as the top quality services it offers in restaurants, beauty, hotels, and every kind of luxury in general.
Any new Year’s Resolutions? New projects?
I think I rarely start the year without new resolutions, both professional and personal. I like to look to the future with optimism and positive energy, which I put into new ventures. So, new projects? Yes, I always have some, but you must forgive me for keeping them to myself for the time being… I don’t like to talk about them until they become a reality.
You’re obviously charismatic. Where does that business spirit come from?
Everyone who knows me is well aware that my greatest inspiration has always been, and still is, my father. Like me, he was an entrepreneur, and he’s been a role model for me since I was a child. He set an example of perseverance, dedication and hard work, which is what impelled me to embark on my first business venture. Even now, he’s very present in my daily life, in every decision I make, and I’m firmly convinced that what I am today and everything I’ve achieved on a professional level is thanks to him.
What kind of values do you convey to your children?
I suppose like in any family, my husband and I care a lot about the values we convey to our children: courage, respect, gratitude, joy, solidarity, loyalty, generosity, tolerance, patience, justice and kindness… these are our values.
What are you like on a personal level? How would you define yourself?
With me, what you see is what you get. I’m quite transparent, I show my real self, and I fight for what I want.
I admit that I have a strong personality, but at the same time, a big heart, with room for all my loved ones.
Who do you admire, and why?
It’s really difficult to answer that question if I can only name one person! I think I admire many of my friends and family, for being the way they are, and for all the good things they bring us every day. But about a year ago, I travelled to Kenya with the NGO, World Vision. We spent several days with families there, participating in humanitarian aid programs. I felt a special connection with a girl of about 12 years of age, and I was surprised by her tremendous optimism, despite the difficulties she faced every day. There, they wake up every morning with a smile, eager to learn, to interact with others, to share… to continue enjoying life. I recall the phrase she wrote on the board of the school she attended: «Try and prosper in life.»
A bedside book you find inspirational?
Great Expectations, by Charles Dickens. It’s a classic, written by one of the great masters of literature. I read it for the first time when I was a teenager and it captivated me… it makes an in-depth analysis of all the constants of the human condition, and invites you to reflect on them.
Not easy… any lessons in leadership?
They’re lessons you learn during your professional career. There are four key aspects: Being a better person, to influence your work team, going beyond the workplace. The second is undoubtedly optimism, to transmit good energy and positivity to the rest of the team. The third is boosting self-esteem, and the fourth is happiness, which increases productivity and personal satisfaction.
You’re a very versatile woman and a competent businesswoman. You did a degree in advertising, but you’ve dedicated yourself to managing several businesses, both beauty establishments and restaurants. How many firms do you currently run?
I currently run three beauty establishments, two of our own brand, milk&roses, situated on the Golden Mile and in the Puente Romano Hotel, and a third in the Marbella Club Hotel, in addition to our Kids Spa, which specialises in children’s beauty parties, as well as our online store of luxury cosmetics. My first restaurant was rachel’s eco love, which we opened in the Puente Romano Hotel in 2014. Three years later, we opened the second rachel’s in the gourmet section of the Corte Inglés, and just over a year ago, Lagom! Café, a cosmopolitan restaurant in the Puente Romano Tennis Club. Additionally, I publish Chic & Co every summer, a guide of all the fashionable places in Marbella.
What do you love most about each of them?
In general, I’d say the most exciting thing about all the businesses I manage is looking back and seeing how far we’ve come, and how far we still have to go. And the fact is, life is an ongoing learning process. You have to fight hard and put passion into it.
And the fact is, life is an ongoing learning process. You have to fight hard and put passion into it.
What do you think your clients value most?
Without a doubt, the quality of our service, which is achieved thanks to the first-class raw materials we use, but primarily, the human capital behind it all. This is the essence of success.
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